Subscription Options

How secure is my payment?

The security of your payment is very important to us.

We don't store your payment information on our website.

The data is sent over a secure HTTPS connection to our payment partner, where maximum protection of financial data is ensured.

Can I use your website on multiple devices, for example, my computer and my smartphone?

Absolutely! As long as your device has an active Internet connection, you can use our website on multiple devices.

Note that you are not allowed to share your login credentials with other people.

What is your refund policy?

All subscriptions are covered by the money-back guarantee. The length of the guarantee period is indicated in the following table:

Monthly subscription	30 days
Annual subscription	90 days

We want to be the best, so if you request a refund, we kindly ask you to provide us with at least a short feedback on how we can improve.

Can I cancel my subscription anytime?

Absolutely! You can cancel it anytime, even the same day you bought it.

Your subscription will automatically renew until you choose to cancel it. When you cancel, we’ll stop billing you for the next billing cycle. You can keep using our website until the end of the billing period.

How can I cancel my subscription?

Please follow the steps below to cancel your recurring subscription. Make sure you do that at least two days before the end of the billing cycle.

1. Log in to the website.
2. Click on My Account.
3. Click on Cancel my subscription.
4. Follow the instructions on the page.
5. Click on My Account again, and make sure that in the section Subscription Status you see Your subscription was canceled on YYYY-MM-DD. If you don't see this message, please contact us as soon as possible.

How can I change my subscription plan?

If you want to change your subscription plan, please check which situation below applies to you.

First-time orders

If your order is still eligible for a refund, please follow these steps to request a refund.

After receving a refund, you can subscribe to another plan.

Renewals

If it's been less than 7 days since your last order, please contact us. We will send you a refund for this order. Then you can subscribe to another plan.

Other situations

If your first-time order is not eligible for a refund or it's been more than 7 days since your renewal, follow these steps:

1. Cancel your subscription at least 2 days before the end of the billing cycle.
2. Wait until your subscription is expired.
3. Buy a new subscription.

Note that in this last case we do not refund the unused portion of your subscription.